Terms & Conditions

A binding service agreement is formed when you accept our proposal, make the requested payment, or otherwise confirm in writing that we should proceed. Each proposal should identify the services, deliverables, price, payment schedule, and an estimated delivery period.

Work outside the agreed scope—including additional features, revisions, integrations, or content—may require a revised timeline and an additional fee. We will obtain your approval before charging for extra work.

We will provide services within the period agreed in the proposal. If no period is agreed for an online order, we will perform it within the period required by applicable law. Any dates depend on timely access to your content, feedback, approvals, accounts, and other requested materials.

You confirm that information and materials you give us are accurate and that you have the right to use them. Delays caused by missing feedback, third-party platforms, events outside our reasonable control, or a change in scope may move the delivery date. We will communicate material delays as soon as reasonably possible.

You retain ownership of materials you supply. Unless the project documents say otherwise, ownership of custom final deliverables transfers to you after we receive full payment. Before then, all rights remain with Perpaux.

Pre-existing tools, reusable code, methods, fonts, stock assets, open-source software, and third-party materials remain owned by their respective owners and are subject to their licences. We may display non-confidential completed work in our portfolio unless we agree otherwise in writing.

You must not use our website or deliverables to break the law, infringe another person’s rights, distribute malware, gain unauthorized access, or cause harm. We may refuse or suspend work that we reasonably believe would be unlawful or unsafe.

Hosting companies, app stores, payment providers, APIs, and other external services operate under their own terms. We are not responsible for an external service’s independent changes, downtime, rejection decisions, or data practices, but we will provide reasonable assistance where included in our scope.

We will perform our services with reasonable care and skill and will address verified defects covered by the agreed scope. We do not guarantee uninterrupted operation, specific commercial results, search rankings, or the performance of third-party services.

To the extent permitted by law, neither party is liable for indirect or consequential loss that was not reasonably foreseeable. Our total liability arising from a project will not exceed the amount paid to us for the service giving rise to the claim. These limits do not apply to fraud, wilful misconduct, or any liability that the law does not allow us to exclude or limit.

Please contact us first so we can try to resolve a concern in good faith. These terms are governed by the laws of the Republic of Ghana, and disputes that cannot be resolved informally may be submitted to the courts of competent jurisdiction in Ghana.

We may update these website terms from time to time. The version accepted for an existing project will continue to apply to that project unless both parties agree to a change or a change is required by law.